1. Introduction
Le Connecteur places particular importance on the protection of personal data and on respecting the privacy of the individuals with whom it interacts in the course of its activities.
The purpose of this policy is to inform you in a clear, transparent and accessible manner about how Le Connecteur collects, uses, stores and protects your personal data when you visit its website, take part in its events, join its support programmes, use its spaces or interact with its teams.
For any information regarding cookies and other trackers placed during your browsing on our website, we invite you to consult our Cookie Policy, accessible from our website.
Le Connecteur undertakes to process personal data in compliance with the General Data Protection Regulation (GDPR), the French Data Protection Act (Loi Informatique et Libertés) and the recommendations of the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés, CNIL).
2. Who is responsible for processing your data?
The data controller is: Le Connecteur – 45-47 avenue du Président J.F. Kennedy – 64200 Biarritz, France
For any question regarding the protection of your personal data or to exercise your rights, you may contact: [email protected]
3. In which situations is your data collected?
Le Connecteur may collect personal data when you:
- visit our website;
- complete a contact form;
- subscribe to the newsletter;
- take part in an event, conference or workshop;
- apply to a support programme;
- book a workspace or a room;
- join our member community;
- interact with our teams;
- respond to a survey or satisfaction questionnaire;
- apply for a job or internship offer.
The information collected may notably include:
- identification data (surname, first name);
- professional contact details (email address, telephone, job title);
- information relating to the company or organisation represented;
- data relating to the entrepreneurial project;
- administrative and contractual data;
- connection and browsing data (IP address, identifiers);
- data relating to participation in events or programmes offered by Le Connecteur.
4. Why do we use your data?
The personal data collected is used solely for specified, explicit and legitimate purposes.
It notably enables us:
- to respond to your requests and enquiries;
- to manage registrations for events organised by Le Connecteur;
- to ensure the operation of the support and innovation programmes;
- to manage space bookings and contractual relationships with our users and partners;
- to send you information relating to our activities, events and services;
- to improve the quality of our services;
- to ensure the security of our information systems;
- to comply with our legal and regulatory obligations;
- to measure the performance of our electronic communications and improve their relevance, where the regulations allow.
Where the regulations require it, in particular for electronic marketing, processing is based on your prior consent. In other cases, it may be based on the performance of a contract, compliance with a legal obligation or the legitimate interest pursued by Le Connecteur.
| Purpose | Data processed | Legal basis | Retention |
| Response to requests | contact details | legitimate interest | 5 years |
| Newsletter | consent | until withdrawal | |
| Coworking | contractual data | contract | 5 years from the end of the relationship |
5. Electronic communications and email audience measurement
Le Connecteur may send you electronic communications, in particular newsletters, invitations to events, information relating to its activities, support programmes or services.
In order to assess the effectiveness of these communications and improve their relevance, certain emails may incorporate a technical audience-measurement device, such as a tracking pixel (also known as an “invisible pixel” or “web beacon”).
When activated, this device may allow the collection of certain technical information relating to the opening of the email, in particular:
- confirmation that the message has been opened;
- the date of that opening;
- technical information relating to the device or email software used;
- interactions with the links contained in the message, where this functionality is enabled.
Le Connecteur uses this information exclusively to:
- measure the performance of its communications;
- improve the quality and relevance of the content offered;
- adapt the frequency or format of the communications sent;
- produce consultation statistics;
- ensure, where necessary, the security and deliverability of messages or the management of its mailing lists.
In accordance with Article 82 of the French Data Protection Act, the GDPR and the CNIL recommendations relating to tracking pixels in emails, tracking devices requiring prior consent are activated only after such consent has been obtained, except where they fall under an exception provided for by the applicable regulations.
Consent relating to email tracking is independent of any consent given to receive electronic communications. You may therefore agree to receive our information while refusing the use of tracking devices where these are subject to your consent.
You may withdraw your consent or object to this tracking at any time, without affecting your subscription to our communications, by using the mechanisms made available to you in the emails received or by contacting our data protection officer at the following address: [email protected]
Where tracking is based on one of the exceptions provided for by the regulations (in particular for strictly technical purposes of security, authentication, deliverability or mailing-list management), only the data strictly necessary for these purposes is processed, in compliance with the data minimisation principle.
6. To whom is your data disclosed?
The personal data collected is intended solely for authorised persons within Le Connecteur, within the limits of their respective duties.
In order to ensure the proper functioning of its activities, Le Connecteur may also use specialised service providers acting in particular for:
- website hosting;
- the management of emailing campaigns;
- event organisation and ticketing;
- customer relationship management;
- collaborative and office tools;
- IT maintenance.
These service providers act exclusively on behalf of Le Connecteur and under contractual commitments guaranteeing a level of protection compliant with the applicable regulations.
Le Connecteur never sells the personal data of its users to third parties.
7. Is the data transferred outside the European Union?
Certain digital tools used by Le Connecteur may involve data transfers outside the European Union.
In this case, transfers are governed, as far as possible:
- by the European Commission’s standard contractual clauses;
- or by an adequacy decision of the European Commission, in particular where the recipient adheres to the EU–US Data Privacy Framework;
- or by any other safeguard provided for in Article 44 et seq. of the GDPR.
8. How long do we keep your data?
Le Connecteur keeps personal data only for the period necessary to achieve the purposes for which it was collected.
At the end of these periods, the data is deleted or anonymised.
9. How do we protect your data?
Le Connecteur implements technical and organisational measures intended to ensure the confidentiality, integrity and availability of personal data.
These measures include in particular the management of access authorisations, the security of information systems, the protection of data exchanges, regular backup of information and the awareness-raising of staff regarding good security practices.
In the event of a data breach likely to create a risk to the rights and freedoms of the individuals concerned, Le Connecteur applies the procedures provided for by the GDPR and, where applicable, carries out the required notifications to the CNIL and the individuals concerned.
10. What are your rights?
In accordance with the applicable regulations, you have at any time:
- a right of access to your data;
- a right of rectification;
- a right of erasure;
- a right to restriction of processing;
- a right to object;
- a right to data portability where applicable;
- the right to withdraw your consent at any time where the processing is based on it.
Where our electronic communications use tracking devices subject to your consent, you may also withdraw that consent or object to this tracking at any time, without this affecting your subscription to our communications.
You also have the right to lodge a complaint with the CNIL if you consider that your rights are not being respected.
To exercise your rights, you may contact: [email protected]
or send a letter to:
Le Connecteur – Legal Department
45 avenue du Président J.F. Kennedy
64200 Biarritz, France
A response will be provided as soon as possible and, at the latest, within the period provided for by the applicable regulations.
11. Amendments to this policy
This policy may evolve in order to take account of legislative, regulatory, case-law or organisational changes.
The version in force is the one published on Le Connecteur’s website at the date of consultation.
Last updated: 01/07/2026
Cookies
Cookie functions
SAS LE CONNECTEUR may use cookies in the following cases:
- In order to allow the Site to function, for example by enabling it to identify the name as a User and, when the User is logged in, to display their username and/or avatar, to retrieve the account information needed for their requests for information and services, and by indicating their browser type so that it can offer them correctly configured content.
- To combat fraud by monitoring their connection status.
- To measure and analyse the activity carried out on the Site and the use of the services made available on them, for the proper conduct of its activity and in order to improve its services according to parameters such as the number of users visiting or using said services, the pages visited, whether visitors are new or returning, the features and content of its services that most interested visitors, and the way its services function technically (the speed at which content downloads and the frequency of technical problems). SAS LE CONNECTEUR or any provider of measurement equipment and analytics services may transmit non-personally identifiable data to third parties.
More information on the use of your personal data after you have given your consent to the placement of Google cookies: https://policies.google.com/technologies/partner-sites.
Managing, blocking and deleting cookies
Generally, internet browsers contain cookie-management functions. These functions may allow the User to delete cookies or to accept or reject certain categories of cookies.
The User may be able to manage other tracking technologies via the websites of the companies that provide these technologies or via the operating system of their mobile device. SAS LE CONNECTEUR invites the User to consult the “Help” section of their browser or the website of the provider of their computer hardware, software or operating system for further information.
To find out more about cookies, the User may also visit the CNIL website, which contains additional useful information about cookies and how to block them depending on the type of browser used.
If the User rejects or deletes cookies, the related features and functions of the Site may not be available and its usual performance may be impaired.
If you have already accepted audience-measurement cookies, you are entitled to revoke them by clicking on the floating button at the bottom left of your screen.
Validity period of consent
The placement of cookies explicitly consented to by the user is valid for a period of 13 months.